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I have just lost $100's worth of gear to the game.

Novice on the road

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Posted 6-15-2024 08:04:13
I have previously posted and submitted customer support requests due to lost items in the game going between battle events and more. Recently I lost hundreds of dollars worth of gear (I have friends who have lost the same) thanks to the shotty game development. And yes real dollars, because I have purchased copper coins with real money through the Myth of Empires website and then through the gold token shop in game.

I have not gotten any kind of support from your customer ticket system ever before. So I am going to assume it will be the same this time. So this is my warning that I am seeking reimbursement. Otherwise I will be fighting for it through Steam.
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Novice on the road

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Posted 6-19-2024 11:53:15
That sounds really frustrating. Losing items, especially after investing real money, is unacceptable. Have you considered contacting Steam support directly?
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Posted 6-19-2024 13:49:23
what is your ticket number
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